Privacy Policy for Viona Medical Spa
At Viona Medical Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data in compliance with industry standards and regulations, including the A2P process.
1. Information We Collect
When you interact with Viona Medical Spa through our website, we may collect the following information:
Personal Information: This includes your name, email address, phone number, and any other contact details you provide when filling out forms or contacting us.
Payment Information: When making purchases or booking services, payment information such as credit card numbers may be collected securely.
Device Information: Information about the device you use to access our website, including your IP address, browser type, and operating system.
2. How We Use Your Information
The information collected is used for:
Providing you with products and services.
Processing payments and scheduling appointments.
Responding to your inquiries and customer service requests.
Sending updates, promotions, and marketing communications (with your consent).
Improving our website and user experience.
3. Text Messaging and A2P Compliance
If you opt-in to receive text messages from Viona Medical Spa, you consent to receiving informational and marketing messages via the A2P (Application-to-Person) process. Your phone number will be used for:
Appointment reminders.
Special offers and promotions.
Important notifications related to your treatments and services.
You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us or by contacting us directly.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted
By opting in to receive SMS messages from Viona Medical Spa, you agree to receive text messages related to your relationship with Viona Medical Spa, including appointment reminders, appointment confirmations, scheduling updates, post-visit follow-ups, customer care messages, and occasional promotional offers.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for help.
You may also contact us at info@vionamedicalspa.com or 916-262-7963 for assistance.
Your consent to receive text messages is not a condition of purchase.
Viona Medical Spa
8775 Sierra College Blvd, Suite 350, Roseville, CA 95661
342 F St, Lincoln, CA 95648
See our Privacy Policy here: https://www.vionamedicalspa.com/privacy-policy
4. Data Security
We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All sensitive information, including payment data, is encrypted and stored securely.
5. Sharing Your Information
Viona Medical Spa does not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, but only to the extent necessary and with strict data protection agreements in place.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Rights
You have the right to:
Request the correction or deletion of your personal data.
Opt out of receiving marketing communications at any time.
Restrict the processing of your data where appropriate.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: the information below: